Privacy Policy
GlozenFit is a beauty and fitness discovery, booking, and business management platform. This Privacy Policy explains what information we collect, how we use it, and the choices available to users, business owners, staff, and customers.
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, password, business name, business address, account role, and profile details.
We may also collect booking details, appointment preferences, service selections, review content, salon or parlour media uploads, and support messages you send to us.
Technical information such as IP address, browser type, device information, login activity, and basic analytics may also be collected to keep the platform secure and functioning properly.
How We Use Information
We use information to create and manage accounts, verify registrations, enable bookings, send OTPs or password-reset communications, display business listings, and operate dashboards for salons, parlours, and staff.
Information may also be used to improve search, personalize the experience, prevent fraud or abuse, respond to support issues, and comply with legal obligations.
Communications
GlozenFit may send important service communications by email, SMS, WhatsApp, phone, or in-app messages, including OTPs, booking updates, verification notices, and account security alerts.
Marketing or promotional communications may be sent where permitted, and you may opt out of non-essential promotional messages when those controls are made available.
Sharing of Information
We may share information with service providers and infrastructure partners that help us operate the platform, such as hosting, messaging, analytics, storage, and payment-related partners.
Business owners and authorized staff may access customer and appointment information relevant to bookings made through their business on GlozenFit.
We may disclose information where required by law, to enforce our terms, protect rights and safety, or support dispute resolution.
Data Retention and Security
We retain information for as long as reasonably necessary to operate the service, maintain records, resolve disputes, meet legal requirements, and improve security.
We use reasonable administrative and technical safeguards, but no internet-based service can guarantee absolute security.
Your Choices
You may request updates or corrections to certain account or business information. You may also contact us regarding account closure or data-related questions.
Where applicable, you may request deletion of personal information, subject to our legal, contractual, fraud-prevention, and recordkeeping obligations.
Contact
For privacy-related questions, contact GlozenFit at info@glozenfit.com.